Interior of Lobby at Anaheim Portofino Inn & Suites

Frequently Asked Questions

Find answers to your questions about Anaheim Portofino Inn & Suites with our comprehensive FAQs page. Learn about amenities, policies, and more for a seamless stay in Anaheim.

What are the check-in and check-out times? 

Check in is at 4 pm. Check-out is at 11 am.

Is late check-out available?

Late check-out is available based on availability and is subject to a fee.

Does Anaheim Portofino Inn & Suites allow pets?

Pets are not allowed at our hotel.

What are the parking options?

Free self-parking is available for one vehicle per guest room.

Does the hotel offer an airport shuttle service?

Anaheim Portofino Inn & Suites partners with Karmel Shuttle for a discounted rate on shuttle service to and from area airports. Use promo code: PORTO10 to receive your discounted rate. Rates may vary depending on the arrival and departure airport and number of guests. Reservations should be made ahead of time by calling 1-714-670-3480 or online here.

How do I get to Anaheim Portofino Inn & Suites?

We are conveniently located in proximity to several major airports. Please see our Visitor Information page for more details.

Can I purchase tickets to Disneyland® Resort through the hotel?

Yes, guests are welcome to purchase park tickets through us online here.

How do we get to Disneyland® Resort from the hotel?

We are located just a short walk to the main entrance of Disneyland® Resort. The Anaheim Resort Transit (ART) shuttle also has a stop at our doors. Passes are required to use ART and are available for purchase online or at the Front Desk. 

What property amenities are available on-site?

Our hotel features an outdoor pool and fitness center.

Is there free Wi-Fi?

Yes, free Wi-Fi is available in all areas of the hotel.

Are there dining options available on-property?

Our hotel does not have a restaurant, but we are situated near a variety of great local dining options. Snacks and beverages are also available for purchase at our on-site gift shop.

Is room service available?

Room service is available through CAMO Eats. Scan the QR code in your room to order from 9 restaurant options with no delivery or service fees. This service is available from noon to midnight, daily.

Are rollaway beds permitted in any of the rooms?

We do not have rollaway beds available at our hotel.

Are cribs available?

Yes, cribs are available for no additional fee.

Do the guest rooms have a microwave and refrigerator?

All guest rooms are equipped with a mini-fridge, and our Family, Galaxy, and King Suites also included microwaves.

Do the guest rooms have coffee/tea makers?

Yes, coffee makers as well as complimentary coffee and tea are available in-room.

Does the hotel have hairdryers in room?

Yes, all guest rooms have hair dryers.

How often does Housekeeping service the guest rooms?

Housekeeping service is offered every other day.

Does the hotel offer laundry services?

Coin operated laundry machines are available on-site from 6 am to 9 pm, daily.

Is Anaheim Portofino Inn & Suites a family-friendly hotel?

Anaheim Portofino Inn & Suites caters to families with its array of amenities and convenient location near Disneyland® Resort, ensuring a memorable and enjoyable stay for guests of all ages.

Does Anaheim Portofino Inn & Suites cater to group room blocks?

Yes, our hotel specializes in accommodating group travel from those traveling for events at the nearby Anaheim Convention Center, to cheerleading or dance teams, reunions, retreats, clubs and associations.